International Returns

RETURNS AND EXCHANGES

Do you accept return items?
Yes.  Items purchased from Are You Am I are eligible for a full refund if returned within 90 days of receiving your order. 
Exchanges are also accepted up to 90 days after receiving your order. 

What conditions are acceptable for returns?
Are You Am I will refund any item(s), provided that the item(s) has not been damaged, soiled, washed, altered or worn and that all labels and tags are attached.

How do I return an item?

Please note, any international shipping fees associated with making returns or exchanges are the responsibility of the customer and will not be refunded.

To ship an item back to Are You Am I please:

  1. Indicate on your invoice whether you are exchanging or returning the item(s).
  2. For exchanges: It is strongly recommended that you contact our customer service team to get step-by-step instructions. Our representatives can assist you with checking to ensure that your exchange size is available. The item(s) will then be sent out as soon as your return arrives and is processed.
  3. Pack your item(s) and invoice into a box.
  4. Mail your return or exchange using your carrier of choice to:
Are You Am I Receiving Dept.
840 Santee Street Unit 607
Los Angeles, CA 90014


Order # ___________

Are You Am I is not responsible for shipping fees or lost returns.

 

How long will it take to receive my refund after I shipped my return?
The return process usually takes from one to two weeks, including time of receiving the package at our warehouse to the refund back into your account. We will send out an email confirmation immediately once your return is processed.

Do you offer price adjustments?

If you have recently purchased items that are now on sale, we will gladly offer you a price adjustment if the original date of shipment was within 24 hours of the sale offering. All credits will be applied in US dollars and your credit card company will calculate the current exchange rate automatically. We do not offer price adjustments on shipping charges at this time.

What steps do I need to do an exchange?

We recommend that you contact our customer service team to get step-by-step instructions. Our representatives can assist you with checking to ensure that your exchange size is available as well as reserving it for you. The item(s) will then be sent out as soon as your return arrives and is processed.  

email: [email protected]
Size Guide

We fit from an extra small and grade up from there so our sizing is naturally skewed towards smaller sizes. For wovens we recommend buying true to size while we recommend sizing up for some of our body-con knits.

We have a great staff here at ARE YOU AM I ready to meet with you at our downtown loft space or work with you over email/phone to help you find the perfect fit. If you have any questions about what pieces would work best on you or which size works best for your body type, don't hesitate to reach out, that's why we're here!

Email: [email protected]

Phone: +1 213.689.5088